History

Created in 1999, WebLEDS™ was the first software application enabling government-authorized personnel to access Criminal Justice Information (CJI) via the internet. Within a short time, WebLEDS™ became the preeminent application of choice for users to access LEDS which was established by the 1969 Oregon Legislature and is now comprehensively known as the Criminal Justice Information System (CJIS). CJIS provides access to information and databases available exclusively from within the state of Oregon as well as data and information from the FBI National Crime Information Center (NCIC) for every U.S. state and territory, and the International Police Organization (INTERPOL) for participating countries around the world via Nlets, the International Justice and Public Safety Network.

Unlike the first three decades of LEDS existence, this software eliminated the need for expensive and dedicated phone-line connections with LEDS by installing individual computer servers housed at participating agencies and leveraging internet technology for secure access. While this option is still available, and preferred, by several larger agencies with the information technology (IT) staff to support and maintain such servers - 2017 marked another first when WebLEDS™ eliminated the need for agency-hosted servers by establishing a cloud-based server system, thereby eliminating the comparatively high cost of establishing an in-house server system. The cloud-based solution has no start-up cost and literally costs pennies per-day, per user for complete access to all CJIS Data.

The Defining Difference

Unlike nearly all other companies and organizations operating in this space, we respond rapidly and effectively to requests for support as well as develop changes and customized solutions. Just as our predecessor of a quarter-century, our agility and flexibility is possible only because of our lean and versatile organizational structure coupled with our robust, nearly unparalleled cadre of CJIS technical and public safety-experienced team members. Together, these truly unique characteristics enable us to deliver our enterprise quality services and application solutions in short timeframes and at economical prices no other company can provide.

Our Performance; Our Legacy

Just as our products and customer service are unparalleled, so too is our system reliability. On average, WebLEDS™ enjoys a remarkable and unmatched system uptime of 99.9999923%; in other words, the system is only down 4 minutes out of a 525,600-minute year. Thus, WebLEDS™ is the premier interface protecting the people who protect citizens. Framed differently, on average, WebLEDS™ servers rapidly and efficiently process 2,400,000 transactions annually, relaying the messages to and from users within milliseconds of receipt.

WebLEDS™ serves approximately 10,000 users employed by more than 200 agencies across the state of Oregon. The table below shows examples of the types and categories of agencies utilizing WebLEDS™ every day.

Testimonials

Terry O'Connell, LEDS Director (Retired)

"As the Director for two of the Oregon State Police's Regional Command Centers, and subsequently serving as the Director of LEDS until my retirement from the agency, I found the reliability of the WebLEDS™ application, and the dependability of the company was unmatched by any other vendor in the CJIS world. You have a choice in what product you use to access LEDS, and based on my experience, my choice would be WebLEDS™, due to its two-plus decades of steady, rock-solid, reliability and unparalleled responsiveness in protecting Oregon citizens. Officer safety is paramount in this business, and you want to ensure you use a proven product to ensure that safety; WebLEDS™ is that product."

Dan Malin, LEDS Auditor (Retired)

"As the Manager of the LEDS Helpdesk and then as the LEDS Auditor for 15 years until my retirement from Oregon State Police in 2021, I had the opportunity to interact with WebLEDS™ on several issues of shared responsibility. These included the interoperability between LEDS and WebLEDS™, directing customers to Kevin for questions and support, and working together on operational changes from NCIC or LEDS, based on new statutory requirements or policies.

Naturally we had access to WebLEDS™ at the LEDS Helpdesk and who we worked with as service partners. WebLEDS™ was the first LEDS web application in Oregon, and I found it presented logical, user friendly and intuitive mask technology for all LEDS record transactions. The product is reliable, and the team was always available and responsive to any service issues that occurred, and these were very few. Same day response and service was the regular level of support, and this is extremely important in the law enforcement/criminal justice environment where first responders are relying on this technology.

If an agency is looking to obtain access to LEDS through a web application, WebLEDS™ should be a primary choice, based on its dependability, responsiveness and proven 20 plus year history with LEDS and Oregon agencies."

John Garlick, Retired ISS8, LEDS Database Administrator (Retired)

"Having served as the Database Administrator (the person responsible for managing the entire LEDS database) for 13 years, I had the opportunity to work extensively with the WebLEDS™ application. WebLEDS™ is unequivocally the best designed, most user friendly, and the most reliable interface between CJIS users and the LEDS/NCIC systems. Without hesitation I recommend any agency requiring LEDS/NCIC access consider WebLEDS™ as their only reliable option."

Jeffrey D. Bock, Retired, Manager – LEDS UCR Program (Retired)

"I served as a police officer for nearly ten years, then joined the LEDS team in 1991, retaining my Oregon DPSST Police Officer Certification. In 1994, I was promoted to the Manager of the Uniform Crime Reporting (UCR) program where I served until my retirement in 2014. I worked closely with the WebLEDS™ application from its creation in 1999 through my departure in 2014. I was equally impressed with both the user-friendly interface and unfaltering reliability, as well as the speed, responsiveness, and capabilities of the support provided by the WebLEDS™ team. After serving in the law enforcement profession for over three decades, I understand the importance of having access to the right information, at the right time, in the right place. With more than 23 years of in-depth involvement in the design and use of the LEDS system, I can safely say WebLEDS™ is the sole product I would rely on to provide access to life-saving information to ensure I return home safely every day."

Miscellaneous Customer Comments and Endorsements

"Did I say that I absolutely love the hosted Service?"

"Thanks for the great service you provide."

"Mercy, it seems a simple 'thank you' is just not enough. You going above and beyond as you did really helped me & my coworkers. Honestly, I do appreciate the time & effort you took to assist me in fine fashion."

"You are amazing! Thank you so much for what you do! WebLEDS™ is the best! It makes our job easy!"

Data Security

Regardless which of our application(s) are utilized to access CJIS data, be it through cell phone, tablet, or computer, your data is protected by the technology of AWS GovCloud services.

AWS GovCloud (US) gives government customers and their partners the flexibility to architect secure cloud solutions that comply with the FedRAMP High baseline; the DOJ's Criminal Justice Information Systems (CJIS) Security Policy; U.S. International Traffic in Arms Regulations (ITAR); Export Administration Regulations (EAR); Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) for Impact Levels 2, 4 and 5; FIPS 140-2; IRS-1075; and other compliance regimes.

AWS GovCloud operates two (2) regions: (US-East) and (US-West) and are operated by employees who are U.S. citizens on U.S. soil. AWS GovCloud (US) is only accessible to U.S. entities and root account holders who pass a screening process. Customers must confirm that they will only use a U.S. person (green card holder or citizen as defined by the U.S. Department of State) to manage and access root account keys to these regions.

From Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), sensitive patient medical records, and financial data to law enforcement data, export-controlled data and other forms of CUI, AWS GovCloud (US) Regions can help customers address compliance at every stage of their cloud journey.

Click here to learn more about AWS GovCloud

Applications Overview

WebLEDS™ is a software application interface designed for desktop, tablet, and mobile web-enabled devices that places Criminal Justice Information Systems (CJIS) data instantly in the hands of criminal justice and legally designated non-criminal justice personnel. Using this interface, personnel have immediate access to information about individuals, property, vehicles, and other data which improves safety and maximizes risk and threat assessment.

WebLEDS™ is a browser-based (Web) application with roughly 400+ preformatted screens for inquiry and data entry into the State of Oregon Criminal Justice Information System (CJIS) (formally known as Law Enforcement Data System (LEDS)), the FBI National Crime Information Center (NCIC), and law enforcement agencies worldwide through the International Police Organization (INTERPOL) by way of connectivity with the International Justice and Information Network (Nlets).

So, What is Next? - What Does The Future Hold?

First and foremost, you have our steadfast commitment that you will be supported in a manner unsurpassed by any other vendor providing access to LEDS or similar services. We will continue to innovate, protect, and expand the services and tools made available to agencies and their personnel, while remaining secure and reliable in all aspects. Simply put, we will continue to provide the very best CJIS interface in the nation.

Company Information

Public Safety Software, LLC
P.O. Box 7102
Salem, OR 97303

Office: 888-777-8670
Fax: 971-209-3800

Email: support@webleds.com